Shipping & Order Information
DHL EXPRESS
| Destination | Delivery | Cost | Free when you spend |
|---|---|---|---|
| 🇦🇺 Australia | 3 - 7 days | $40.00 | $110 |
| 🇨🇦 Canada | 3 - 7 days | $40.00 | $100 |
| 🇮🇱 Israel | 3 - 7 days | 155 ILS | 370 ILS |
| 🇲🇽 Mexico | Currently unavailable — free shipping still available | ||
| 🇳🇿 New Zealand | 3 - 7 days | $45.00 | $120 |
| 🇸🇦 Saudi Arabia | 3 - 7 days | 155 SAR | 375 SAR |
| 🇬🇧 United Kingdom | 3 - 7 days | £20.00 | £55 |
| 🇺🇸 United States | Currently unavailable — free shipping still available | ||
Countries We Ship To
Yes, we offer free worldwide shipping. The price you see includes all applicable sales tax or VAT. While most customers do not pay anything extra upon delivery, some countries may levy additional import duties or customs charges based on their local regulations. For more details, see customs & import fees below.
We use DHL for express shipping to selected countries. Shipping prices and estimated delivery times are listed in the DHL Express table above.
Orders are processed on the same or the next day. Once dispatched, you'll receive a tracking number via email. Please note we do not ship on weekends or public holidays.
Please double-check your address at checkout. Unfortunately, once your order has been processed and dispatched, the address cannot be changed, and the order cannot be canceled.
Our standard policy: All prices include applicable sales tax or VAT. However, international orders may be subject to additional import duties, taxes, or customs fees depending on your country's local regulations.
Responsibility: Any such charges are determined by your country's customs authority upon arrival and are the sole responsibility of the recipient. These fees are not included in our item prices or shipping costs and are outside of our control.
Tip: For accurate and up-to-date information, we recommend checking with your local customs office before placing an order.
First, track your order using the link we emailed you. If it's significantly past the estimated delivery time, please contact us and we'll help investigate any transit issues.
We partner with a range of local logistics companies to handle the final delivery once your order arrives in your country, ensuring efficient service. You can continue using your original tracking link for updates until it's delivered to your doorstep.
All orders are shipped directly from our production partner, with no third-party intermediaries involved. This direct model allows us to ensure consistent quality, fair pricing, and reliable processing for every order.
If you have any questions or need assistance, please contact us at [email protected]. We typically respond within 24 hours on business days.